Technical Support Page

1. The banner wraps around to two lines and menus overlap one another.

If our site looks like this in your browser, with the top menu displayed in two rows, instead of one:

IE-Compatibility View error

You may have inadvertantly activated  Internet Explorer’s “Compatibility View”.  You can fix this by deactivating the feature with the icon to the right of your browser’s address bar.  For Internet Explorer 8, here’s where you’ll find the icon to disable compatibility view:

IE8 address bar

If you are using Internet Explorer 9, here’s where you’ll see the icon:

IE9 address bar

We haven’t had any reports of problems with our site in Chrome, Safari, or Firefox.